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Frequently Asked Questions:

1. Where is your store located?

Our store is located at 252 E. 6400 S., Murray, Utah 84107.


2. What are your store hours?

Hours of Operation: Mondays 10am-5pm, Tuesday-Saturday 10am-7pm.


3. What if I live outside of Utah?

We would love to take your order over the phone or via the Internet. However, all special orders must be called-in. Please call us if you have any questions about ordering.


4. How soon can I get a special order dress?

Special order dresses can be rush-shipped in as little as five weeks; please call or e-mail with questions on specific styles.


5. Can you send me a catalog?

We don't offer catalogs at this time; our products are always changing, so a catalog would not always be accurate. You can be added to our email list by filling out our Questionnaire. Our newsletters go out to those on our email list each month with Sales Promotions, New Products, and information about what Modest by Design has coming up for the month.


6. Do you offer color/pattern swatches?

We do offer swatches on some of our gown styles. Please send an email to info@modestbydesign.com with your name and address and the color(s) and style(s) of the dress you are interested in.


7. When will my order be shipped?

In-stock orders are usually shipped within 48 hours and received within 3-4 days of shipping if in the U.S. Orders shipped outside the country can take 5-10 days. Special Orders are shipped as soon as we receive them (you will receive an approximate ship date when your order is placed). All orders are shipped via USPS.


8. How do I know what size to order?

Please see our How to Measure page. Then compare your measurements with the measurement chart that corresponds with your gown. Taking your measurements carefully is the best way to get the best fit.

*Note: this does not mean that your gown will fit exactly; your gown will probably still require some alterations. Sizes in the Bridal Industry have never changed. Many retailers participate in "Vanity Sizing" which means that they change the size of the clothing to make people feel like they can fit in smaller sizes, etc. Please only rely on the measurements shown on our size charts and do not rely on what you feel you should be because you fit into that size elsewhere. If you still have questions after taking your measurements, please call.


9. Do you offer alternate sleeves?

You can special order dresses with longer sleeves; you pick the length and we can make it for you. Petal sleeves can also be ordered with some styles. Please call or e-mail with questions on specific styles.


10. Do any of the gowns come in extra-long or petite lengths?

Some of our gowns can be ordered either extra long or shorter by 5 inches (only the skirt is shorter, the bodice is not petite); please call for more information. Please plan ahead, as these orders generally take 4-8 weeks for delivery.


11. What is your return policy?

See our Policies page.



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Murray Store ~ 252 E. Winchester Street, Murray, UT 84107, P. (801) 264-0944

© 2008 Modest By Design Clothing Company. All rights reserved.